And the journey continues…

“Nothing is permanent but change” — Greek Philosopher Heraclitus

Less than a year ago, our team decided to start describing our journey towards the top of the service research field through this blog. Back then our team had been recently established as a part of organizational change at VTT during spring 2012. The team was built on various types of complementary competences related to digital service research. We were filled with enthusiasm and dedication to make the difference and aim to the top of science world. Although we progressed tremendously during our first year and had excellent scientific and business results, there was yet another organisational change coming, which will end the story of this particular team by the end of this year.

Now don’t get me wrong, even though the story of our team will end, most of our team members will continue the odyssey to the top of service research. More importantly, the new organizational structure will bring many of us to the core of VTT’s Service Research Network, which is a cross-disciplinary intra-organisational network of service researchers at VTT. The network includes a large number of highly talented and recognized service research professionals and its scientific work is steered by one of the world’s most highly-reputed service innovation researchers, Professor Marja Toivonen. As a result, the blog will also be transformed to tell the story of all the members of the VTT’s Service Research Network and their efforts on the journey towards world-class excellence and outstanding achievements in in the field of service research.

Personally I have been highly impressed about the energy and dedication that our team members have had on defining and taking our joint journey towards excellence in service research. I’ve been privileged to be part of the first part of our odyssey, and I’m delighted that as we set sail for the second part of the journey we will have many new and enthusiastic service researchers on board. I still don’t know where our shared odyssey will finally take us, but I’m sure that the pursuit of excellence in service research will take each of us to the right direction no matter where our personal paths will lead us.

On behalf of the whole team, team leader Arto

”Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”

Greek Philosopher Aristotle

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